We are pleased to confirm that normal service has been restored, and the SwitchINS control panel is now available again. We apologise for any inconvenience caused and thank you for your patience.
Posted May 01, 2019 - 13:00 WEST
Update
Work is ongoing to restore access to the SwitchINS control panel. Thank you for your patience.
Posted May 01, 2019 - 08:48 WEST
Update
Work is ongoing to restore access to the SwitchINS control panel, which means some customers are unable to make changes to their telephone number routing at this time.
Posted May 01, 2019 - 04:30 WEST
Identified
Engineers are working to restore service to the SwitchINS control panel which is currently unavailable. We apologise for any inconvenience caused.
Posted May 01, 2019 - 03:04 WEST
This incident affected: Number Services and SwitchINS Portal (legacy).