Emergency maintenance

Scheduled Maintenance Report for Switch

Completed

Normal service was restored as of 23:17. Investigations into the underlying cause are ongoing. We apologise for the inconvenience caused.
Posted Jun 14, 2019 - 23:24 WEST

Update

This emergency maintenance hasn’t corrected the fault we were seeing, and we’re currently experiencing a major service outage. Engineers are working to restore normal service.
Posted Jun 14, 2019 - 19:47 WEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 14, 2019 - 18:30 WEST

Scheduled

We will be carrying out emergency maintenance at 18:30 this evening to address an issue our monitoring systems have identified on part of our core number infrastructure.

There will be a short outage to number services, Voice over IP (VoIP), Fax to E-mail and Voicemail to E-mail during this maintenance window.

We apologise for the inconvenience caused.
Posted Jun 14, 2019 - 12:27 WEST
This scheduled maintenance affected: Number Services, Voice Over IP (VoIP), and Voicemail to E-mail.